Privacy Policy
Last Updated: September 6, 2023
Welcome to Netsilog WiFi Hotspot ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and disclosed by Netsilog WiFi Hotspot.
This Privacy Policy applies to our website, located at https://www.netsilog.com, and its associated subdomains (collectively, our "Service"), alongside our application, Netsilog WiFi Hotspot. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To clarify terminology used in this Privacy Policy, the following definitions are provided:
Cookie: A small data file generated by a website and saved by your web browser, used to identify your browser, provide analytics, and store information about your preferences or login details.
Company: Refers to Netsilog WiFi Hotspot, responsible for your information under this Privacy Policy.
Country: The location where Netsilog WiFi Hotspot or its owners/founders are based, in this case, the Philippines.
Customer: Refers to the company, organization, or individual that signs up to use the Netsilog WiFi Hotspot Service.
Device: Any internet-connected device, such as a phone, tablet, or computer, used to visit Netsilog WiFi Hotspot and access its services.
IP address: A unique number assigned to devices connected to the internet, often used to identify a device's location.
Personnel: Individuals employed by Netsilog WiFi Hotspot or contracted to perform services on its behalf.
Personal Data: Any information that, directly or indirectly, allows for the identification of a natural person.
Service: The service provided by Netsilog WiFi Hotspot, as described in the relevant terms (if available) and on the platform.
Third-Party Service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide content or products/services.
Website: Refers to the Netsilog WiFi Hotspot site, accessible via the URL https://www.netsilog.com.
You: Refers to a person or entity registered with Netsilog WiFi Hotspot to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The information we collect includes:
- Name / Username
- Phone Numbers
- Email Addresses
How Do We Use The Information We Collect?
We may use the information we collect from you in the following ways:
- To personalize your experience (your information helps us respond better to your individual needs).
- To improve our website (we continuously enhance our offerings based on feedback and information received).
- To improve customer service (your information helps us respond effectively to customer service requests and support needs).
- To process transactions.
- To administer contests, promotions, surveys, or other site features.
- To send periodic emails.
When Does Netsilog WiFi Hotspot Use End User Information from Third Parties?
Netsilog WiFi Hotspot collects End User Data necessary to provide its services.
End users may voluntarily provide information available on social media websites. If you provide such information, we may collect publicly available information from the indicated social media websites.
When Does Netsilog WiFi Hotspot Use Customer Information from Third Parties?
We receive some information from third parties when you contact us. For instance, when you submit your email address to us to express interest in becoming a Netsilog WiFi Hotspot customer, we receive information from a third party providing automated fraud detection services to Netsilog WiFi Hotspot. We may also collect publicly available information on social media websites.
Do We Share the Information We Collect with Third Parties?
We may share the information we collect, both personal and non-personal, with third parties, including advertisers, contest sponsors, promotional and marketing partners, and others who provide content or products/services we believe may interest you. We may also share it with affiliated companies, business partners, and, in case of mergers or asset sales, our successors-in-interest.
Trusted third-party service providers may be engaged to perform functions and provide services such as hosting, email management, credit card processing, and customer service. We will share your personal information, and possibly non-personal information, with these third parties as needed for them to provide these services.
Portions of our log file data, including IP addresses, may be shared with third parties for analytics purposes. Your IP address may be used to estimate general location and other technographics for purposes such as advertising auditing, research, and reporting.
We may disclose personal and non-personal information to government, law enforcement officials, or private parties as necessary to respond to claims, legal processes, protect rights and interests, ensure public safety, prevent illegal activities, or comply with applicable laws, rules, and regulations.
Where and When Is Information Collected from Customers and End Users?
Netsilog WiFi Hotspot collects personal information submitted directly to us. We may also receive personal information from third parties, as described above.
How Do We Use Your Email Address?
By submitting your email address on our website, you agree to receive emails from us. You can unsubscribe from these email lists at any time by clicking the opt-out link or unsubscribe option included in the respective email. We do not send unsolicited commercial emails. We may also use your email address for customer audience targeting on platforms like Facebook, showing custom advertising to specific individuals who have opted in to receive communications from us.
Email addresses submitted through the order processing page are used solely for order-related information and updates. If you have provided your email through another method, it may be used for the purposes stated in this Policy.
How Long Do We Keep Your Information?
We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When your information is no longer needed, or to comply with legal obligations, we will either delete it from our systems or depersonalize it to prevent identification.
How Do We Protect Your Information?
We implement various security measures to safeguard your personal information when you place an order or provide, access, or store your personal information. We use secure servers and encrypt sensitive/credit information using Secure Socket Layer (SSL) technology. Your private information, such as credit card details, is not stored on our servers.
While we take reasonable efforts to protect your information, we cannot guarantee absolute security due to factors beyond our control. We cannot ensure the security of information you transmit to us, and you acknowledge the risks involved.
Could My Information Be Transferred to Other Countries?
Netsilog WiFi Hotspot is based in the Philippines. Information collected through our website may be transferred globally, viewed, and hosted worldwide, including in countries without laws regulating data use and transfer. By using our services, you consent to the trans-border transfer and hosting of your information.
Is the Information Collected Through the Netsilog WiFi Hotspot Service Secure?
We take precautions to protect your information, including physical, electronic, and managerial procedures. However, no system is foolproof. Security systems, including encryption, have limitations. While we use reasonable efforts to protect your information
, we cannot guarantee absolute security. If applicable law imposes a duty to protect your personal information, intentional misconduct will be the standard used to measure our compliance.
Can I Update or Correct My Information?
Your ability to update or correct information depends on your relationship with Netsilog WiFi Hotspot:
- Personnel may update or correct their information per internal company policies.
- Customers can request updates, corrections, changes, or deletions of personally identifiable information by contacting us or canceling their account. Such actions will not affect other information we maintain or provided to third parties before the update.
Please maintain the secrecy of your password and account information.
Sale of Business
We reserve the right to transfer information to a third party in case of a sale, merger, or transfer of assets involving Netsilog WiFi Hotspot or its Corporate Affiliates. The third party must adhere to this Privacy Policy's terms.
Affiliates
We may disclose information, including personal information, to our Corporate Affiliates. Corporate Affiliates are entities that control, are controlled by, or are under common control with Netsilog WiFi Hotspot. Such information will be treated in accordance with this Privacy Policy.
Governing Law
This Privacy Policy is governed by the laws of the Philippines. By using Netsilog WiFi Hotspot or contacting us, you accept this Privacy Policy. If you disagree, do not engage with our website or services.
Your Consent
By using our website, registering an account, or making a purchase, you consent to this Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to our Services. Our Services may contain links to other websites not operated or controlled by Netsilog WiFi Hotspot. We are not responsible for the content, accuracy, or policies of such websites. Your interaction with other websites is subject to their rules and policies.
Cookies
We use "Cookies" to identify the areas of our website you have visited. Cookies are non-essential but enhance website performance. You can disable Cookies in your browser, but this may affect website functionality.
Blocking and Disabling Cookies and Similar Technologies
Blocking Cookies may impact website functionality. Different browsers provide controls for disabling cookies, and you may lose some saved information if you block cookies.
Payment Details
Payment details and processing for transactions made through Netsilog WiFi Hotspot are securely handled by Xendit.co. We do not store or process credit card or payment information directly. Your payment details are subject to Xendit.co's privacy policy and security measures.
Kids' Privacy
We collect information from kids under 13 to improve our services. If you believe your child has provided Personal Data without permission, please contact us to remove it.
Changes To Our Privacy Policy
We may change our Service and policies, requiring updates to this Privacy Policy. We will notify you of changes, allowing you to review them before they take effect. Continued use of the Service after changes implies acceptance.
Third-Party Services
We may include third-party content or provide links to third-party websites or services. Netsilog WiFi Hotspot is not responsible for third-party content, and your interaction with these services is at your own risk.
Tracking Technologies
Google Maps API: This tool collects information, including from your device, for security purposes. Refer to Google Maps API's Privacy Policy for more information.
Cookies and Local Storage: We use Cookies and Local Storage for website performance enhancement, but they are non-essential. Disabling these may affect certain functionalities.
Information about General Data Protection Regulation (GDPR)
We may collect and use information from individuals in the European Economic Area (EEA) under GDPR regulations. This section explains how we collect and protect this data.
What is GDPR? GDPR is an EU-wide privacy and data protection law that regulates the protection and control of personal data of EU residents.
What is Personal Data? Personal Data includes any information that directly or indirectly identifies an individual.
Why is GDPR Important? GDPR ensures companies protect individuals' personal data, regardless of their location, and increases enforcement and penalties for non-compliance.
Data Subject Rights: We help our customers meet GDPR's data subject rights, including data access, portability, and deletion.
California Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to disclose categories of Personal Information collected and used, sources, and third-party sharing. CalOPPA users have rights, including access, deletion, and data sale opt-out. For more information, contact us.
Contact Us
If you have questions or concerns, please don't hesitate to contact us:
- Email: netsilogwifi@gmail.com
- Phone Number: +639764894777
- Contact Link: Contact Us
By using Netsilog WiFi Hotspot or contacting us, you signify your acceptance of this Privacy Policy. If you disagree, refrain from using our website or services. Continued use after Privacy Policy changes indicates acceptance.